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The latest reports from users having issues in Houston come from postal codes 77002, 77009, 77019, 77008, 77006, 77081, 77052 and 77007.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,596 ratings
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Problems in the last 24 hours in Houston, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Houston, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Houston, Pasadena, Kinwood, Missouri City and Stafford.
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| City | Problem Type | Report Time |
|---|---|---|
 Houston | TV | |
| Houston | Total Blackout | |
| Houston | Internet | |
| Houston | Total Blackout | |
| Houston | Internet | |
| Houston | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Houston, Texas
Latest outage, problems and issue reports in Houston and nearby locations:
- Super Dave (@dstuffarg) reported fromHouston, Texas
@Xfinity I'm aware of that but all it says is there is an outage... No update for who knows how many hours now....
- Tee (@Never_fails23) reported fromHouston, Texas
Woke up this morning to Xfinity showing up to my apt 30 mins early at 7:30 then the ******* tech didn't fix sh*t and left. Then found out sprint cut my phone by accident cause they over looked a payment I mean damn talking bout waking up to bullsh*t
- Mrs. Becky McCardell (@blaque_becky44) reported fromHouston, Texas
@comcastcares check your DM this billing issue is outrageous and for me to have called 3xs with disconnected line is crazy
- Eric Rodriguez (@ericrodr1977) reported fromHouston, Texas
3 years I have with @Xfinity @comcast @comcastcares and never called them for any help with a bill. My 1st time calling and from a scale 1-5, I give them a 1. #worstcustomerexperience #badservice @ATT @ATTCares might be coming over this weekend
- Victoria Hernandez (@aggievic14) reported fromHouston, Texas
Hey @Xfinity I tried to set up an account with yโall online and received a message telling me to call. On that call the computer operated system kept telling me sorry as well. I just want internet in my new home. Please help
- Aaron (@AJTrivs) reported fromHouston, Texas
@TMobile when are you going to get a better cell tower around my residential area so i can finally drop xfinity. Im tired of their sh*t and when my wifi doesnt work... well cell data is all i got but that barely works itself where i live.
- ๐ต๐๐๐๐๐ โ (@johnnysal86) reported fromJacinto City, Texas
Damn Comcast, I was in the middle of a @PlayApex game and it crashed! Outage in my area!!! *******! ****! I had the L Star and I was about to shred someone!!!
- morgan (@morganaalyia13) reported fromHouston, Texas
Euphoria is so ****** good man im upset I can only watch the first episode! **** you xfinity & HBO๐ญ๐ญ๐ญ๐ญ
- ๐ ๐ต๐๐ถ๐๐น๐ ๐ฒ๐ถ๐๐๐๐ ๐ (@BrandyAnnTX) reported fromHouston, Texas
A tech who FINALLY listened to us came. When we asked him to look at the outside lines from the box to our house, he found an old @DIRECTV line from 2004! No wonder our state of the art @comcast wasnโt working. He changed the lines, and we havenโt had a single outage! YIPPIE ๐
- Karina Williams (@klwilliams__) reported fromHouston, Texas
@_KurtRamon @bw__ix We had xfinity/Comcast and I loved it. When we moved xfinity didnโt service our area so we got AT&T uverse and I hate it. After our contract is up Iโm thinking about getting rid of it and doing the fire stick. Xfinity is the best ๐ฉ
- Ashley Jones (@ms_ciandria) reported fromHouston, Texas
I donโt know whoโs internet service is worse...@comcast or @ATT. @ATT the internet never works but great customer service. @comcast great internet service but horrible outsourced customer service. Just merge so I can have the best of both worlds cause yโall suck!!!
- Bob al-Bourgeois (@BobAlBourgeois) reported fromHouston, Texas
I love my @Xfinity 1Gbps service that I pay $100/month for that goes down multiples times a day and that I'm waiting on a second tech visit for just so they can hopefully, finally refer it to a maintenance technician and maybe, perhaps I can get reliable service. Or cancel. ๐ก
- (((WENDY))) (@TXCupCake) reported fromHouston, Texas
I donโt want you to call me again and try to talk me into another @Xfinity product until you improve the signal strength to my current product I have from you. Iโm not talking about your service professionals, which are always helpful, Iโm talking about cable signal strength.
- absolutrunnr (@absolutrunnr) reported fromHouston, Texas
@comcastcares This is ridiculous. Have been without service all morning. Mssg says to be patient. It's running thin. Mssg says 30 minute wait & btw agent can't help. All I wanted to do was let someone know this is unacceptable. Looks like @Twitter is my only way to communicate.
- Coach Chris (@CATDADDYTEXAS) reported fromHouston, Texas
@MookTheMistress @Xfinity Damn it on Demand for the channel it come on for the free. Thatโs weak
- Ms. C Loves History (@divasantamonica) reported fromHouston, Texas
@comcastcares please help!
- Dog MILF (@emtrevy) reported fromHouston, Texas
@Xfinity Sorry my WiFi sucks and couldnโt even get it in the next room... mind you I only have a two bedroom house
- Dennis Devlin (@devlinden) reported fromHouston, Texas
@ComcastCares#mobile_Care please contact me to cancel your abysmal service.
- Vision 4 Productions (@Vision4Pro) reported fromHouston, Texas
My stomach hurt & Xfinity actin slow... ๐ง
- steph&e (@soowhatsteph) reported fromHouston, Texas
@jornaelizabeth omg i forgot xfinity letโs you on the app! but connor j was my all time fav then currently peter, luke s (never p), connor, jed and tyler
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Bob Lewis (@BobLewis73) reported
@comcast heard you got the guts to deal with Joy Reid. About time! Now fix @MSNBC they are still unwatchable partisan hacks!
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SunnyDay (@crgsx522) reported
@XfinitySupport WHY are they even there? And Xfinity sent me a "new" DVR bc they said I need it, but it is the same model as the one I have, and it doesn't even WORK. Comcast just doesn't value my business. >35yrs a customer.
- Clevon Barris (@SmittyLu54) reported
I hate when Comcast be having me on hold, when I'm trying to get a customer situated...yes we be on hold too lol.
- Joe Plaza (@jeplaza14) reported
@DanTheFlyeraFan The only reason not to trust Fletcher is if you don't think he has complete autonomy with his plan and direction. If Scott/Comcast is going dictate what he can and can't do, we have a major problem and NO ONE, Fletcher included, is going to solve this
- Mike (@millenium8739) reported
@Vuduchick Other than Comcast/Xfinity (which is the only top tier provider where I live), and a few months left on Direct Stream TV, I never use any of these other companies. Walmart? Hell no, awful Anheuser products? F no. No master card, Match, Nationwide, Monster, etc. They can suck it.
- Juan Perrett (@JuanPerrett) reported
@ATT going on my 3rd day without fiber and all I get from support since day 1 is that it should be done in 24 hours. That was 30 hours ago. I never had over 12 hours down with xfinity.
- Street โ (@StreetTweeth) reported
@Xfinity @bugha @Xfinity straight up sucks! Always down. Bullsh*t service. Customer service sucks. This company needs an overhaul. Whoever is in charge don't give a f**k period. That b*tch needs to get fired! #xfintyalwaysdown
- xyz (@brikhouse27) reported
@comcast your customer service is the ABSOLUTE worst!!!! You've been charging my elderly mother for channels she doesn't receive. Then, when she attempts to call in, she's forced to navigate a system of extraneous convoluted nonsense. You should be ashamed.
- Tiffani ๐ฆ๐ (@TiffaniBriannaa) reported
Xfinity gotta have the worst wifi ever
- Tin Pham (@wearephamary) reported
@AntDiGrazio @comcast comcast is never going to sell the team. they're gonna milk gritty and the flyers for what they're worth
